Booking Confirmation, Service Terms & Customer Acknowledgment

Thank you for choosing Easy Move Atlanta.

Your payment confirms that your booking has been received and that you acknowledged the applicable booking terms presented before payment.

Please review and retain the following information for your records.

Payment & Deposit Acknowledgment

A $350 down payment is required to reserve your moving date and begin service coordination.

Of the $350 down payment:

$100 is non-refundable.

The remaining $250 is applied toward your moving cost.

If you cancel your move in accordance with the applicable cancellation terms, $250 may be refunded, while the $100 reservation portion remains non-refundable.

The non-refundable portion helps cover scheduling, administrative work, provider coordination, and reservation of resources associated with your booking.

Customer Agreement

By completing payment, you acknowledge that you reviewed and agreed to Easy Move Atlanta’s applicable:

Your payment serves as confirmation that you accepted the terms presented before payment.

Independent Service Provider Disclosure

Easy Move Atlanta helps customers coordinate moving and related services through independent service providers.

The assigned independent provider performs the physical service and is responsible for its own crew, vehicle, equipment, tools, work methods, applicable licensing, insurance, and service performance unless otherwise stated in writing.

Easy Move Atlanta primarily provides booking, coordination, communication, and customer-support services.

Limitation of Responsibility

Moving, packing, furniture handling, cleaning, junk removal, installation, and related services may involve inherent risks.

Easy Move Atlanta is not responsible for physical loss, breakage, theft, property damage, personal injury, or other damage caused by the acts or omissions of an independently operated third-party service provider, except to the extent responsibility cannot legally be waived or limited.

Any physical damage claim involving an independent provider may need to be handled directly with that provider and/or its applicable insurance carrier.

Nothing in these terms is intended to waive rights or responsibilities that cannot legally be waived under applicable law.

Customer Responsibility

You are responsible for providing complete and accurate information about your move, including:

pickup and delivery addresses, stairs, elevators, parking restrictions, gate access, building requirements, oversized items, heavy items, specialty items, furniture requiring disassembly, additional stops, long carries, loading-dock requirements, and any material changes to the original inventory or scope.

Failure to disclose important details may result in additional charges, delays, or changes to the service plan.

Additional Charges May Apply

Your original quote is based on the information provided at the time of booking.

Additional charges may apply if the actual service requires more labor, time, equipment, access, or additional services than originally disclosed.

Examples include additional stairs, extra items, additional stops, extended waiting time, heavy or oversized items, furniture disassembly, packing labor, specialty handling, or unexpected access conditions.

Any material pricing changes should be communicated as soon as reasonably possible.

Optional Additional Services

Additional services may be available based on scheduling and provider availability.

TV Unmounting: $40–$75 per TV

Additional Stairs: $25 per additional flight

Bed Disassembly: $50–$100 per bed

Packing Labor: Starting at $150

Moving Boxes: $15 each

Move-Out Cleaning: Separate quote required

Home Security Setup: Separate quote based on equipment and installation requirements

Additional services should be requested before moving day whenever possible.

Valuable & Sensitive Items

Customers are encouraged to personally transport or secure highly valuable, sensitive, or irreplaceable items.

This may include cash, jewelry, medications, passports, legal documents, identification documents, financial records, firearms, collectibles, keys, sensitive electronic data, and family heirlooms.

Building Requirements

Customers are responsible for confirming any building or property requirements before the scheduled service.

This may include elevator reservations, loading docks, certificates of insurance, parking permits, gate access, HOA restrictions, apartment-management requirements, security procedures, and designated moving hours.

Arrival Times & Delays

Arrival windows are estimates unless otherwise confirmed in writing.

Traffic, weather, previous jobs, building restrictions, customer delays, vehicle issues, emergencies, and other circumstances outside reasonable control may affect arrival or completion times.

Customer Inspection

Please inspect your property and belongings as soon as reasonably possible after the service is completed.

If you believe there is damage, a missing item, or another service concern, report it promptly and provide supporting photos, videos, receipts, or other relevant documentation when available.

Important Cancellation Reminder

Your total down payment is $350.

$100 is non-refundable.

If you cancel in accordance with the applicable cancellation terms, $250 may be refunded.

The $100 reservation portion remains non-refundable.

Booking Confirmation

By completing payment, you confirm that:

You understand the deposit and cancellation terms.

You understand that Easy Move Atlanta may coordinate services through independent service providers.

You understand that additional charges may apply if the service scope changes.

You agree to provide accurate information about your move.

You acknowledge that physical service performance by an independent provider is subject to that provider’s applicable terms, insurance, and service responsibilities.

You acknowledge that the terms presented before payment remain applicable to your booking.

Need to Update Your Move?

If you need to add packing, boxes, TV unmounting, bed disassembly, junk removal, move-out cleaning, home security setup, or other services, please contact us as soon as possible.

Easy Move Atlanta
 Call or Text: 404-793-5242
 Email: info@easymoveatlanta.com
 Website: www.easymoveatlanta.com

Moving Made Easy. One Call for More of What Your Move Needs.